Terms & Conditions
1. Principal Terms
In this set of terms and conditions, the following words and expressions have the following meanings, unless otherwise defined :
● ‘Renter - refers to any individual or company utilising facilities of Common Ground Works Sdn Bhd for a fee.
● ‘Common Ground’ - refers to any location currently operating under Common Ground Works Sdn Bhd.
● ‘The Fee’ - refers to the monetary cost of the indicated rental price.
2. Meeting Room Booking Terms & Conditions A. Cancellation Policy
Where a reservation is cancelled, the Renter is responsible for any payment in which Common Ground is liable to any third parties.
1. Cancellation fee will not apply for any event/booking cancelled seven (7) working days before the day of the
event.
2. Cancellations and amendments for food and beverage orders confirmed three (3) working days before the day of booking/events will not be accepted.
3. Food items may be subject to change without prior notice (due to availability of ingredients) and will be
replaced with its equivalent.
4. All cancellations must be confirmed in writing.
B. Payment
Full payment is required upon confirmation. Renter is liable for any additional charges relating to usage of services within Common Ground including tax, where applicable. Total amount will be deducted from your credit card or your deposit at the existing prevailing rates on the day of use.
C. Deposit and Refunds
- A 50% security deposit is required to be collected upon confirmation (acceptance of quotation).
- Refund of security deposit shall be made to the Client not more than sixty (60) days after the event has ended.
- Common Ground reserves the right to deduct from the security deposit for any payment outstanding for any services provided. Such deduction shall not be deemed to be waived for any breach arising by the Renter of this agreement.
3. The Grounds Booking Terms & Conditions
A. Cancellation Policy
1. Cancellation fee will not apply for any event/booking cancelled seven (7) working days before the day of the event.
2. Cancellations and amendments for food and beverage orders confirmed three (3) working days before the day of booking/events will not be accepted.
3. Food items may be subject to change without prior notice (due to availability of ingredients) and will be replaced with its equivalent.
4. All cancellations must be confirmed in writing.
B. Payment
An Advance Payment of 50% for the usage of The Grounds must be paid at least five (5) days before the event/booking date.
C. Deposit and Refunds
For Advance Payment:
1. more than 48 hours before booking – 50% refund of the Advance Payment*
2. more than 24 hours but less than 48 hours before booking – 30% refund of the Advance Payment*
3. less than 24 hours before session – Advance Payment will be forfeited*
*Plus any third party costs incurred (e.g. catering, equipment rentals, videoconference test calls, etc.)
Clients/Members are required to pay 50% or half price if event/booking is completely cancelled less than three (3) working days and full price when cancelled less than 24 hours before the day of event/booking. Where the agreement is terminated before the event has even ended, the Renter is liable for full payment of any third party fees.
Communes or Boardrooms
Members: Bookings can be made directly on the Ambition Engine via your Common Ground account.
Non-members: Full payment must be made at least one (1) day before the meeting room booking date.
Cancellation charges:
● No charge for 4 hours onwards before meeting room booking time*
● 50% charges for 3-4 hours before meeting room booking time*
● 75% charges for 2-3 hours before meeting room booking time*
● 100% charges for 0-2 hours before meeting room booking time*
*Plus any third party costs incurred (e.g. catering, equipment hire, video conference test calls, etc.)
4. Indemnities
Common Ground will not be responsible for the safekeeping of any documents, marketing materials, equipment or personal belongings for the Client/Non-members. Any lost & found items left behind by the Client or their Clients will only be kept in Common Ground for up to two (2) weeks. All perishable items will be discarded directly after the event/booking ends. The Renter will be liable for any damage to the property during the period used and compensation shall be based on current prevailing estimate from contractor(s) to reinstate damage to its original condition.
Additional Services
Please refer to the Common Ground General Add-On Sheet for full listing and prices. Services provided may vary at Common Ground’s complete discretion and shall be provided during our normal office hours. A surcharge may apply for services provided after normal business
Site Reviews 4.5 (2 reviews)
Common Ground Jaya One
Emma
Hosted a seminar a while ago and I asked the guests for testimonies, almost all of them said the space is nice and comfortable.
Chee Leong
I hosted an event with more than 60 attendees and this event space impressed me. It is super spacious, the amenities are also great.
Google Reviews - Most Relevant (See all reviews)
Nicole Ooi
Went to this Jaya One location because I needed a workspace for the day and I really liked it! Appreciate the wide open space and overall vibe that was really chill. The crew (specifically Zong and Vivian) were super helpful and friendly too :) would definitely come here to work again.
Munifah Putri
Went here for a quick discussion with my friends. Paid RM50/person for day pass. Tbh, I kinda like the whole environment. The internet speed was satisfying. The place was conducive with plug points located conveniently everywhere. There's an in-house coffee place where you can buy coffee from. Overall, it was worth it and I'd recommend this place to everyone with hybrid working schedule.
Li Ching H
Cozy environment with helpful staff, with plenty of restaurants around. Staff: The staff has always been friendly and helpful here, my computer was having some Wifi connection issues and the staff patiently assisted me. All of the staff I've met so far are all very friendly and helpful. Space: • The co-working space is bright, there are always enough seats during my visits, and there's also a seating staircase with pillows. • The bathroom is clean, there's only one functioning sink and it has not been fixed for months, not an issue as the bathroom is not crowded. • Another thing I like about Jaya One's Common Ground is that I don't have to register for a visitor's pass like the other ones that are located in an office building. • Some of the seats are located right beneath the AC vent, so it could be very cold, consider bringing outerwear with you if you don't like the cold. The area: There are plenty of restaurants nearby for lunch or for dinner within walking distance, if you're looking for a co-working space with plenty of food options around this is the place. Getting here: • Not advisable to take public transport here as there's no train station nearby. If the shuttle bus route works for you then you could consider getting here by the bus. • It's fairly easy to get here by Grab. Parking: • The parking lot here is very confusing even for some people who've been here a number of times. Have to be extra conscious if you chose to drive here. Mirage Coffee: • Didn't manage to try their beverage/food so far, they ran out of cold-pressed juice the day I wanted to buy some. The staff didn't seem to understand when I asked if they have plant-based milk for their chocolate, so I ended up didn't purchase anything. The staff was friendly throughout despite her incomprehension of my question and explanation.
Keng Lip Phng
Booked a space for an event recently, and the Community Manager, Vivian Wong, was extremely professional and accommodating throughout the process. Making sure to keep us updated and answer all our enquiries. She was also extremely helpful when there were last minute changes on our end, supporting us to the best of her abilities.
Shanice Wong
It's my second month in my new job! I'm glad my working space has so much open space and overall well-maintained. The chairs and desks here are really comfortable to work with. Other Perks: Plenty of meeting rooms, occasional treats by Common Ground J1, friendly staffs (Hi Vivian), and accessible eating areas within the building. Side note: Please do bring an extra layer of clothing if you do visit, it does get really chilly :)