When you sign a Contract for a block of our rooms and event spaces, your room nights and function spaces are removed from our inventory and we consider the rooms and facilities sold. We then make financial commitments based on the revenues we expect to achieve from your full performance of the Contract. Cancellation of the entire group may expose us to substantial losses.
Accordingly, you are subject to the Cancellation outlined below, which the parties intend as liquidated damages and not as a penalty:
Upon return of signed contract
120 – 91 days prior to arrival
60% of Total Anticipated contracted revenue
90 – 61 days prior to arrival
60% of Total Anticipated contracted revenue
60 – 31 days prior to arrival
80% of Total Anticipated contracted revenue
30 days prior to arrival:
100% of Total Anticipated contracted revenue
All cancellations must be received in writing.
Cancellations of events and part events, inclusive of breakout rooms, will attract a cancellation fee equal to full room hire for each day of cancellation.
All postponements will only be confirmed through written correspondence. In the case of an event postponement being authorised the original contracted amount will apply and a new contract will be issued
If you reduce the number of rooms in the block, this shortfall will be taken into consideration when calculating the total amount of damages owed, if any, after the meeting has been conducted. The calculation of the shortfall will be 100% of the full contracted room revenue for each room night including tax minus any rooms resold by the hotel. At the conclusion of your meeting, we will subtract the rooms’ revenue derived from your meeting from the anticipated room night revenue. The remaining amount will be posted as a cancellation charge to your Master Account, plus applicable taxes and service charge.
