Cancellation Policy by The Venue
Cancellation policy: In any event of cancellation, our
cancellation policy applies
1. Cancellations
made less than 14 days prior to the yacht charter date are subject to 100% of
the charter fee, with no refund or rescheduling allowed.
2. For
cancellations made less than 1 month prior to the yacht charter date, full
payment of the charter fee will be charged, with a refund of up to 50% allowed
at YBSG’s discretion.
3. For
cancellations made more than 1 month in advance, a refund of up to 100% of the
full charter fee minus the admin fee of $200.
4. All
refunds may be made in the form of a cash refund or credit refund.
5. Any
refund, if applicable, shall only apply to the charter fee component. Charges
for food catering or other services will not be refunded should the charter be
cancelled for any reason.
6. In the
best interests of our clients, flexibility may be exercised where possible,
with special considerations made on a case-by-case basis.
Rescheduling policy: Any rescheduling of yacht charter is
subject to our rescheduling policy. The charterer may reschedule the charter
subjected to availability and terms and conditions.
1. First
rescheduling made more than 1 month prior to the charter date is provided free
of charge.
2. Subsequent
rescheduling less than 1 month prior to the charter date will incur an admin
fee of $200.
3. Should Charterer
reschedule a weekend charter slot to a weekday charter slot (from a
higher-value charter to a lower-value charter), no refunds (whether cash or
credit) on the difference of the charter fees will be provided.
4. Rescheduled
bookings must be placed within 1 month from the original booking date.
Otherwise, the booking will be taken as a new request.
An administration fee of $200 applies for each cancellation
or rescheduling. An administration fee may be waived subject to special
consideration on a case-by-case basis.
Covid 19 Rules for Charter with more than 5 pax
Dear all, in line with the new regulations announced by MPA starting from
15 Dec 2021, please do take note of the following changes to the regulations.
For all yacht charters,
- Non-vaccinated
guests are no longer allowed to board the yacht even with a PET negative test
result
- Within
a group of up to 5pax, all unvaccinated children age of 12 and below must be
from the same household
For yacht charters with
group of 2 and more,
- All
guests are required to take an ART Test supervised by the yacht crew and
produce a negative test result before being allowed to proceed with the charter
- Supervised
ART test can be done via video call or at the charter premise on the day of the
yacht charter.
- If
a guest is found to have a positive ART test result, the guest will be asked to
go home immediately via private transport and follow MOH protocols on ART
positive test result. Other guest in the same group may still carry on with the
yacht charter.
- ART
Test kits are not provided in the yacht charter. Guest may use their own ART
test kit or purchase from us at $10 per test kit.
For more detailed
information on the regulations, please feel free to enquire with us for the MPA
regulation.
Site Reviews 5.0 (2 reviews)
Yacht Kingdom
Alex Kho
The deck is stunning. I'm impressed with the food, it was great. Overall a nice experience, everyone definitely should try.
Li Na
Decided to took my family on a yacht trip for new year break. Super fun and very comfortable! Can't wait to book this yacht again for next time.