CANCELLATION OR POSTPONEMENT POLICY
Should the event be cancelled after confirmation, the Deposit will be automatically deemed forfeited by the Client to be applied against the cancellation charges payable by the Client, as follows:
Payment Schedule = Event Charges:
>06 months prior to the date of the event = Amount equivalent to 50% of total charges for the event calculated based on the minimum guaranteed numbers
>02 months prior to the date of the event = A mount equivalent to 70% of total charges for the event calculated based on the minimum guaranteed numbers
>02 weeks prior to the date of the event = Amount equivalent to 85% of total charges for the event calculated based on the minimum guaranteed numbers
>07 days or less to the date of the event = Full contracted amount (100%)
Where the Deposit is insufficient to cover the cancellation charges payable, the balance will be billed to the Client through the credit card details provided
In the event that any applicable restrictions or regulations imposed by law render it illegal for the event to be held,the Client shall be permitted to postpone the event date, and such postponement will not be deemed a cancellation.The above-stated cancellation charges still remain applicable for any cancellation of the postponed event date. Such a postponement of the event date is subject always to the Restaurant's availability on the newly requested date.
The package agreed to under this Agreement may not be transferred by the Client to another person, and any such
intended transfer will be deemed to be a cancellation of the Event.
Google Reviews - Most Relevant (See all reviews)
Mireya Astrid
Food and desserts are delicious! Ice cream is so noce too! Lime & Vanille flavors :) Customer service is awesome. Special shout out to Gilbert & Zaidi of SAFRA Toa Payoh Branch. See you all again!
Diana Kaswadi
I love everything about it! Food was delicious 🤤😋 by far my fav halal hotpot eatery! Service by Shidah was impeccable. It is apparent how much pride she has in a job :) shout-out to Margaret too for serving us with the most genuine of smiles!
MAD Mama
Love the relaxing environment and simple layout, yet you get what you want for buffet steamboat. Yummy tasty variety foods. Will come here more often than Shi li fang. Service is great too.